Meraki

djames · ‎Jul 22 2020

I will look into this if the troubleshooting I've gotten so far fails...the issue for me is we have 10 APs; 8 in NE FL, 1 in another NE FL office and the other in central FL. I only have physical access to 9 easily. The central FL AP is the one having issues and the one I can't easily get to without a 4+ hr trip. Would I be able to do a remote factory reset and retain settings or would I need to be on-site to perform this?

djames · ‎Jul 22 2020

I had a user in the office swap the cable on the AP and the issue still persisted...weirdly enough it stopped going down for the past ~35 days then just had two consecutive days with outages.

djames · ‎Jul 22 2020

We have 10 access points that all have been working GREAT, except for one AP that has been having intermittent issues over the past 4 months. It will randomly go down without rhyme or reason and the only way to get it back online is a reboot of the equipment. Unfortunately though this AP is located in one of our remote offices that is 3 hours away so I always have to get a standard user to do this, which isn't always an option at 8PM when the AP goes down. Has anyone else seen similar issues with their AP? What troubleshooting steps should I look to? I checked the event logs but I don't see anything of note for when the outage on the AP begins.

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Re: Wireless AP Going Down Randomly, can't determine root cause

Re: Wireless AP Going Down Randomly, can't determine root cause

Wireless AP Going Down Randomly, can't determine root cause