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- About Craig_Tompkins
Craig_Tompkins
Comes here often
Member since Jun 5, 2020
11-06-2020
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11-06-2020
05:14 AM
Thanks, I've already done that but we plan on taking this location live tomorrow (move from MPLS) so trying to make sure I set it up as best I can rather than trouble shoot later.
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11-06-2020
04:28 AM
I've read this doc https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/MX_Load_Balancing_and_Flow_Preferences and see "In the example below, WAN 1 is configured to pass 50Mb/s, and WAN 2 is configured to pass 10Mb/s. Since the download speed ratio is 5/1, for every five flows sent over WAN 1, a single flow will be sent over WAN 2:" That makes sense to me, but what about if the 2 circuits don't have the same upload as download and the one with the faster download has the slower upload? For example: WAN1 150down/150up (DIA circuit) WAN2 500down/35up (Cable modem) Is WAN2 still going to be used 3.33x more than WAN1? Does the MX take into account the direction of traffic or does it just look at the download speed of each circuit? If so, should I "misconfigure" WAN2 and list it as 35down/35up?
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06-09-2020
03:56 AM
The user is reaching out to Charter to request a modem changes as she currently has an Arris modem. We'll see if they are willing to swap it and if so, if that fixes the issue. Thanks for all the suggestions.
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06-05-2020
10:08 AM
That's a great idea, except the user only has a zero client that connects to VMware Horizon and no personal computer we could use temporarily.
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06-05-2020
09:40 AM
Charter Spectrum is a large cable company in the US. The Z3 does plug into the ISP router, the ISP router provides a private IP in the 192.168.20.0/24 range that it of course NATs. I'm not sure if there is an upgrade available or not. This user is about a 8 hour drive from me so I'm working on scheduling some time to visit when I have a couple locations to visit in the same trip. Probably 2 weeks. I hope someone might have experienced this before and have a possible fix for me before that time. I just have a feeling that when I get on site and call Charter the person I talk to is not going to have a clue what I'm talking about and either tell me it's an issue with my equipment and stop there (since we can browse the Internet) or if they do escalate it will be a week before they call back.
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06-05-2020
07:54 AM
We have a user that has Charter Spectrum at her home. Currently she has a Cisco 5505 ASA using DHCP on the WAN connection and it's connecting to our corporate ASA without issue. As we are retiring our 5505s and moving to Meraki we have issued her a Z3 that was tested using DHCP on the WAN before being shipped to her. When she removes the Ethernet cable from the ASA and plugs it into the Z3, the Z3 comes online. However the site to site VPN does not get established. The VPN registry shows connected. NAT Type is Friendly. And it's encrypted. The HUB it's trying to connect to has 33 other networks that are all up on the site to site without issue. Packet capture from both the hub and the spoke show outgoing traffic but no incoming traffic. This tells me there must be a firewall or something between them that is blocking this traffic. Since my hub has so many other connections and doing a packet capture on my edge firewall (same device her 5505 connects to) shows the hub Meraki sending the traffic out, but no traffic from the spoke (same as the hub packet capture) my guess is that it's the Charter modem/router at her house or something at Charter. We have reset the Z3 to factory defaults. It checked in and download the config, but still have the same results. Has anyone had a similar issue with Charter or any ISP for that matter? This is the only location we have with Charter. Other networks have AT&T, Comcast, CenturyLink and others.
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