Update: the remote location where this Meraki equipment is, called yesterday and said that they now had no Internet. My intent was to reboot the switch after they were done yesterday, but their no Internet issue pushed us to do it earlier. The reboot had no effect on communication to the dashboard and did not bring their Internet back. We called Meraki support and they had us factory reset the switch with no change. After 2 more factory resets with the Meraki tech, they decided to call it a bad switch and are sending a new one. For the record, Meraki support was essentially no wait time, and they were very helpful. Thank you all for your input and help as we get better acquainted with Meraki equipment! ... View more