Meraki

c2bailey · ‎May 29 2020

I am not familiar with the net connection command and couldn't get that to work. If I use tracert it gets out and goes 22 hops. So I know it's getting out on some level. All websites we are having trouble with are https but they can get to all other https sites just fine.

c2bailey · ‎May 29 2020

This device does not have threat protection active.

c2bailey · ‎May 29 2020

Correct, and yes I have a ticket going with support. I more or less was posting to find out if anyone had ever seen this before. Praying for a quick fix. This customer's business lives online and these sites are critical to their day to day.

c2bailey · ‎May 29 2020

Hi Nash, Thanks for joining the conversation. I am not using any content filtering. It is wide open for all outgoing traffic. The firmware was rolled back to 14.39 and then updated to 14.40. Having rebooted after each install.

c2bailey · ‎May 29 2020

Hi Everyone, first time posting... I have an MX64 that won't allow users to access certain websites. Nothing is blacklisted the device has open access outbound. I have another customer with the same device using the same ISP (same DNS) and I can access all websites on their network. It doesn't make any difference if the site is HTTP or https. Any ideas? I have already rolled firmware back and updated it to the latest with no change. It does not matter which browser is used. Tested Chrome, Edge, IE, Firefox I took my laptop on site last night and was not able to access the sites either. So its not a PC issue. Thanks for any help on this! c2bailey

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