You'll need to raise a support case with Meraki about that one.   The NTT in your username suggests you work for a large organisation.  If so, you could also consider using SAML, which completely moves the authentication to another system.  It's not a 5 minute job to turn on though.   https://documentation.meraki.com/zGeneral_Administration/Managing_Dashboard_Access/Configuring_SAML_Single_Sign-on_for_Dashboard  ... View more