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About Diburaj

Re: MR55 having issues during Roaming

by in Wireless
‎Jan 9 2020 5:43 AM
‎Jan 9 2020 5:43 AM
Thanks for the prompt response .   I had tried to do the roam between MR42 and MR33 ( test setup created ) which i had a better experience and calls were not having major issues while roaming.  I am not sure if this is a know issue for this new model.   I am currently going on with a bad experience with MR55.   As recommended by TAC we had disabled the WIFI6 features for both the radios.   ... View more

Re: MR Firmware - 26.6.1 Stable Release Candidate

by in Wireless
‎Jan 9 2020 5:38 AM
‎Jan 9 2020 5:38 AM
I have a recent deployment for MR55 and have changed to the version 26.6.1 and came across below issues .   1) The roaming between the APs are not seamless and the voice calls get a really bad clarity and some times with no audio with Cisco IP phones 8821      -> We have tested the calls using the other calling applications as well and the behavior seems to be similar ( the roaming of the clients take more time than usual.     -> This behavior is observed mainly  while roaming to and from MR55     -> The signal strength and the RF is checked and there is no issues found.     -> As a part of troubleshooting we have enabled a test SSID and broadcasted only on 2 APs and tried to roam between them, even that time i was recieving the oneway / no audio.   2) Intermittently random MR55 APs are loosing connectivity to the gateway.   -> Can anyone please let me know if any bugs are there related to this .   -> We have tried changing the ports and the cable.   ... View more

MR55 having issues during Roaming

by in Wireless
‎Jan 9 2020 5:12 AM
‎Jan 9 2020 5:12 AM
Hello Team    I had a deployment with MR42 and we had replaced the models with MR55. Post to the model change we are hit with below 2 major issues    1) The roaming between the APs are not seamless and the voice calls get a really bad clarity and some times with no audio with Cisco IP phones 8821      -> We have tested the calls using the other calling applications as well and the behavior seems to be similar ( the roaming of the clients take more time than usual.     -> This behavior is observed mainly  while roaming to and from MR55     -> The signal strength and the RF is checked and there is no issues found.     -> As a part of troubleshooting we have enabled a test SSID and broadcasted only on 2 APs and tried to roam between them, even that time i was recieving the oneway / no audio. 2) Intermittently random MR55 APs are loosing connectivity to the gateway.   -> Can anyone please let me know if any bugs are there related to this .   -> We have tried changing the ports and the cable.   Current versions tried : 26.3 ( factory default)  and  26.6   Did anyone faced similar issues with MR55 models.   Regards Dibu ... View more
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