unfortunately that didn't work either, I still get hte same error i nthe event log. ... View more

Thanks I will try the script solution later today.  ... View more

I am still getting the error in my event log.   I am at a different site (home) using a mifi hotspot currently.   I configured the clients to use the public ip found under appliance status. ... View more

I am using Meraki cloud for authentication. On the ISP modem the MX64 is connected to I created rule to allow udp ports 500 and 4500 to pass through and I also disabled the firewall on the ISP modem. ... View more

Thanks for your reply. To cover these steps I changed the shared key on the mx64 and implemented the change on both vpn clients.. no change.   Services are running.   To eliminate the firewall as being the culprit, I turned off the firewall on the ubee cable modem that the mx64 is connected to and on the two windows 10 clients I disabled the firewall. I am still getting the error.   I also created a new user on the mx64  and authorized it then tried it on the clients. No change. ... View more

Thanks for your reply. I created a vpn connection on two different machines using your configuration settings and the error still occurs. ... View more