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About KB_Smoka

Re: Updating VPP Apps over 4G/LTE

by in Mobile Device Management
‎Nov 27 2019 9:42 AM
‎Nov 27 2019 9:42 AM
Thanks for this! Once I made the change I was able to push the updates out. ... View more

Re: Updating VPP Apps over 4G/LTE

by in Mobile Device Management
‎Nov 26 2019 11:20 AM
‎Nov 26 2019 11:20 AM
Interesting.  I will check in the iOS settings to see if something like that exists.  It used to work fine but somewhere during the last couple of iOS updates something changed. ... View more

Updating VPP Apps over 4G/LTE

by in Mobile Device Management
‎Nov 26 2019 10:14 AM
‎Nov 26 2019 10:14 AM
Often times when l try to push out VPP app updates to our users in the field they're met with a "blacked out" app icon and the update never finishes. Others get a faded app icon and the wheel that usually progresses as the update runs just freezes. None of this happens if the user is connected to Wi-Fi. I used to think this issue was from a poor 4G/LTE connection but I tested it on mutiple iPads with full bars/connections and it still freezes. Also, app updates via the App Store work fine.  These iPads do not have Apple ID's on them. Just wondering if I'm doing something wrong or if I have a setting wrong...   Thanks for any help! ... View more
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