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About Kristin
Community Record
9
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2
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Nov 15 2019
10:22 AM
you asked a very good question because after just speaking with ATT, they said the NIGHTHAWK is mainly for faster speeds using a hot spot. They mentioned that I try the updated version of my current modem (WHPI) which now supports dual band wifi whereas mine at home does not have that option. I am going to try this and see if it works. I also have a Z3 not a Z3c. I know that was asked before and I don't believe I answered that question. Thanks
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Nov 15 2019
6:28 AM
My engineering team reached out to ATT and they found that I need to purchase the NIGHTHAWK modem from att as it allows for dual broadband access where as my current ATT homebase router does not. So I am going to try that and hopefully it'll work!
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Nov 15 2019
5:12 AM
Hi, Nope, cannot access anything from the company side. The only thing that works properly is the Meraki connects to my internet, turns white right away, and my IT team can see from their end it is connected to my internet and they can see my PC. I just cannot use any applications. I was told my company's engineering team and AT&T had a meeting yesterday to resolve the issue but I am still waiting to hear from them.
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Nov 14 2019
6:06 AM
Thank you, I will get this information to my IT team:)
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Nov 14 2019
5:22 AM
Nope, not the uverse.
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Nov 14 2019
5:12 AM
HI there! Yep, my Z3 turns white right away and my IT guy can actually remote in on the device and see that it is connected but I am still getting the " no internet" pop up and then when I try to trouble shoot it, I get the end result of " Ethernet is not connecting to internet" BUT I did take the ethernet cord out of the Z3 and plug it directly into the back of my PC and I have internet access. I am at a loss and it seems my IT team is too:(
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Nov 14 2019
5:09 AM
Good morning, I am assuming my Geisinger IP address. The meraki connects just fine to my internet, turns white within a minute but my CISCO phone will just keep saying " Registering" and then when I select "troubleshoot" the end result is "ethernet is not connecting to network":(
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Nov 13 2019
7:53 AM
1 Kudo
Thank you! I'll report back to my networking team with this information. Hopefully it helps. I'll keep you posted
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Nov 13 2019
7:07 AM
1 Kudo
Hi all I am a remote worker for Geisinger Medical Center and we recently switched over from Cisco ASA boxes to Meraki Z3. I have not had any issues in the past 4 years working from home with my Cisco ASA box and my wifi router. Now that we have switched over to the Z3, my Meraki WILL connect to my att internet router BUT will not recognize my company's IP address. Networking said I need to reach out to AT&T and have them "reset the card/SIM setting"?? When I tried to explain this to the ATT IT guy, he was like no, your company needs to go into the Meraki Z3 and authorize the IP address? I'm confused and wondering if anyone can help. In the meantime, my company is re-programming another ASA box for me to use at home but they really want us all switching over to these Meraki Z3 boxes. Thank you
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