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About RangerZ
RangerZ
Here to help
Member since Nov 1, 2019
Sep 21 2023
Community Record
15
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3
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Aug 28 2023
4:12 PM
MX-64 -Current version: MX 18.107 MR-34AP - Current version: MR 26.8.3, apparently there is an update. Is there a way to get a list of updates applied to the device? There has not been new firmware for the printers in years.
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Aug 28 2023
3:42 PM
We have a small fleet (8) of HP 1102W Laser Printers which have been running on our network (MX-64 and MR-34) until recently (4-8 weeks ago). These printers get little use now a days so timing is unclear, but none work, while other devices like laptops, connect with no issue. Our main subnet is 192.168.1.X and our Wireless subnet is 192.168.20.X. IPs are fixed on the printers. We have not knowingly made any network changes, but there was an update around this time. I am not sure if these stopped working before or after this update, though I think it may have been before. I have not yet attempted to reconfigure\reinstall the printers. As all are impacted, but other devices can still connect to the SSID, I was wondering if there may be some security protocol that changed in an update or otherwise on the LAN that crashed ALL the printers.
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Mar 11 2022
8:46 AM
2 Kudos
Ultimately this turned out to be an Intuit issue, as I suspected.
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Mar 10 2022
11:47 AM
I can also confirmed today's issue is resolved, So, we have also been experiencing the same error (718) over the last few weeks on a random basis that generally goes away in short order (retry or reboot, maybe not relevant). Does anyone else see this and do we have a sence it this the same (or precursor) to today's issue and also addressed?
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Feb 28 2022
4:59 AM
It sure acts and smells like a cookie. I have also tried the new MS Edge and have the same issue. As the issue impacts all our users and began at the same time, I need to suspect it's something at a higher more common level. I have also posted on our AV forum and MS Technet.
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Feb 25 2022
12:58 PM
Thanks for your reply Actually this is true for QBO, but not for camps.intuit.com, QuickBooks time and other sites. Lacerte in particular uses a MS Edge component (basically a browser window) as the login and verifies with Intuit. I suspected it's a cookie but we have whitelisted all the suggested sites under trusted sites. I have needed to periodically verify, but on what should be trusted devices not need to do this every time. Our network IP comes back clean, thanks for the tip. Intuit support has not been helpful. I have over 2 hours on support calls. They tell me I need to troubleshoot my servers for a medium security risk issue. Inuit bug \error, very likely but as I only need to authenticate once from home, it's probably something in my environment that is the major issue. I am trying to bang down all the common threads, and every request goes through Meraki
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Feb 25 2022
11:58 AM
I am looking for any help with what I am being told is a security issue by Intuit. I do not know what or where it is. We use Intuit products (Lacerte Tax and QuickBooks). About a week ago Lacerte began requiring 2FA for all users on our network EVERY time they login. We do not have this configured. We thought it was Lacerte related, but see this across all the Intuit on line products. If I login from my home LAN I do not have this issue. They indicate that this has to do with their systems seeing our client as a medium security risk (or similar). As stand alone workstations and users running on our RDS server both have the issue, I am skeptical that it is a server problem. I am wondering if it may be something in our security configuration, as this would impact all clients equally. Meraki seems to be the only common thread. Does anyone have any thoughts or seeing similar behavior?
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Aug 27 2020
1:23 PM
I have a user with an Arris TG1682 modem on Comcast service, which was working just fine but now appears to not allow the PC to connect via VPN to our MX64. Long story short (see below) and not sure it's related, I set up Remote Assistance, which I have done on a few computers now with no issue. A couple hours later I was informed that the VPN had been disconnected and we could not reconnect. Error 789 is most prevalent, but 811 has appeared on first go after a reboot. I have tested the PC on another network and it happily connects to the VPN, so I am ruling out VPN config, but not the firewall on either device, though leaning to the Comcast router. I do not have direct access to the device so the best I can do is "coach". I can not just say "Allow inbound UDP traffic ports 500 and 4500". I need to be specific. While I am looking for help resolving the issue, I have two specific questions. 1 - Does anyone have this device and can they share either explicit menu paths and config values or offer screen shots with the same. 2 - The VPN tool is rasphone.exe which was manually configured. It's unclear what firewall elements in Windows 10 are relevant to this specific application as I do not see the app listed. Can some cite rules to validate? Additional Notes ---------------- Shortly after I configured Windows Remote Assistance things went south (MSRA.exe). During first use (she) received a message "This computer is not set up to send invitations" with an option to Repair. Repair indicated that "A firewall is blocking Remote Assistance connections". I let it do the repair but saw no details of the repair. I believe this is all due to my not initially setting the Allow Remote Assistance... flag in System Properties=> Remote. FWIW, I can currently control the PC via MS Teams, but connections with both Remote Assistance or Windows 10 Quick Assist get established and quickly die.
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Jun 3 2020
7:40 AM
My bad, mis read
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Jun 3 2020
7:10 AM
@PhilipDAth @Jeizzen Jeizzens subets are different. He has ".0.0" and "100.0". Probably a different issue
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Feb 13 2020
7:47 AM
1 Kudo
I have set the users home LAN to a new IP and he is able to now connect to the companies resources with no issue. He is less happy about needing to freshen up all his home network devices, but he's making money again. Thanks for the tip.
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Feb 12 2020
6:09 PM
I have a remote user (windows 10) who I have now sent 2 computers which exhibit the same issue when connected to his home network. They have no issues connecting over the VPN (MR34) to our network, but are unable to access network shares or connect to our RDP server. These computers both worked fine at the office and when tested from my home to the VPN. We tested the new machine today using his phone as a hotspot and it connected to the network share. We did not try to run any business applications but could access files. We then went back to the home network and again were able to login but unable to access the Network Shares. Hopefully this makes some sense to someone smarter than me. I feel like I am stuck in an Escher drawing.
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Ajit The document indicates Airmarshall is available on all MR routers, which I assume means the MR-20. My concerns are that I have simple mitigations and would rather go the other way, especially if the MR-20 can do this function. We are about 10 people and whitelisting devices is fairly easy.
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Thanks for your quick response, but I could use some more help please. (Not a network guru, I know just enough to be dangerous) Did a quick Google on rogue AP. Other than someone trying to spoof my legit AP will i not ferit these out pretty quick and be able to blacklist same. Will these include my wireless printer's internal radios and PCs set up to share connections (should be disabled on the device already but...) As for Spoofing, if my users are set to auto connect to the "real" AP how practical an issue is this. Regarding BT\BLE, read this and we have none of this tech in our business nor plan to. If the advanced analytics has to do with IOT then I'm not interested, but if its wireless usage, then maybe.
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Jan 16 2020
8:30 AM
I have a small office, maybe 600 sq ft. Need internal and guest WLANs. Internal is about 6 HP 1102 w wireless printers (2.4 only I think) and probably never more than 3 laptops and rarely any (Clients are on Ethernet). External is all the user PDAs (6-10) and a rare outside customer who needs internet access. Our old Buffalo wireless HP-54G has served well with no user complaints, but seems to be failing. Can someone please help me understand what the Security and Scanning Radio and Blue Tooth bring to the table, and maybe more important what if any security and control aspects may be lacking in the MR20? I do not see radio tuning an issue, at least where I'm coming from (other similar posts). More concerned about intrusion monitoring, identifying who is connected and can I kill\ban them, controlling transmitter power (distance the signals can reach), etc.
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