We have a device that is not able to connect to our employee SSID that is set up as direct access (no splash) when you enter the credentials for the user it connects but shows no internet. (we do not use radius authentication) when you connect to the AP (mr32) with the credentials the behaviour is different between browsers Edge shows https://nxx.network-auth.com/splash/grant_user_access?key then a string of number I assume is some kind of authentication Chrome errors out saying the n.xx.network-auth.com redirected too many times the below screenshot shows the logs we can see for the client. We also have another SSID for guest connections which does have a splash page and this works fine on the same device. The only other log is for event type 'OKC Match' which led me to this article https://documentation.meraki.com/MR/WiFi_Basics_and_Best_Practices/Pairwise_Master_Key_and_Opportunistic_Key_Caching_-_PMK_and_OKC So the only thing I can deduct from this would be to clear the cache of the AP but realised these have been restarted since the error so doubt this is the problem. Any help would be greatly appreciated!
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