Weak wifi signal is very likely a hardware issue. Can be caused by improper assembly of the antenna cables or wifi adapter at the factory. I've read customers complaining about deterioration of wifi signal of this chromebook (reddit, amazon) after owning this laptop for a while. If powerwash does not help, and other laptops have better wifi signal with the same router, you can try the following, if the laptop has past Dell warranty period: 1) check the internal wifi adapter connection to the motherboard. Clean connector to motherboard and antenna cables, if necessary 2) can be that the antenna cable is damaged during assembly, use the aux antenna cable and connect it to the main connection on the wifi card. Check if you get better signal, balancing will not work, but at least you have better signal 3) a third option, but less likely than previous 2 options is to replace the wifi card Please report here what has helped you to resolve this issue. I'm curious, because I'm planning to buy this chromebook.
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