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About jelockwood
jelockwood
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Member since Nov 10, 2017
Nov 10 2017
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Nov 10 2017
9:38 AM
@WadeAlsup Ah but being a free or legacy account I am not allowed to ring them Instead I am directed to use these forums.
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Nov 10 2017
9:24 AM
@WadeAlsup This is what the upgrade option leads to I also have access to a second Systems Manager system which I know is an older account and I know is a Legacy system and on that one I do see the Licensing option confirming that it is indeed a Legacy system. I suppose this could mean the one I am querying about is a Free 100 account but you appear to have a Free 100 account and can see this option. Furthermore not only is my Organisation -> menu missing the licensing option but also some other choices even compared to a known Legacy account.
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Nov 10 2017
9:05 AM
This is the problem both your suggestion and the official document suggest it should be shown as Organisation -> License Info However this is the nearest thing I see Is the 'real' Organisation -> License Info hidden elsewhere?
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Nov 10 2017
8:09 AM
I have found an official document which discusses the types of licenses there have been for Systems Manager and this seems to be as follows. Systems Manager Legacy (free) account - without newer functions Systems Manager Free 100 - possibly fully featured but limited to a maximum of 100 devices Systems Manager 30 day trial account - fully featured but expires after 30 days trail period Systems Manager with Licensing - fully featured works as long as you keep paying The official document here - https://documentation.meraki.com/zGeneral_Administration/Licensing/Systems_Manager_Licensing implies I should be able to see what type of license my account is under. However I cannot see a licensing option anywhere when logged in to my account. I would be expecting I have either the Legacy or Free 100 type account. If I had say the Free 100 account then presumably I have access to all the features and would be able to use this existing account as a basis for seeing whether it meets my new requirements for which I would then need a bigger i.e. paid license. If I have the Legacy account then I would be definitely missing new features and would have to setup a new separate Trial account in order to make a fair evaluation. How can I tell what type of account I have since the instructions seem to be incorrect?
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