we have been having horrible speed issues with remote users. I appears it has been since our routers started upgrading to 18.107 too. Seeing ping responses all over the place. I also have opened a case with support. We initially thought it was sql performance issue, but after breaking down all the noise that you get from users and customers, and focusing in on who really was having issues it was pointing more and more to network issue. We had several remote locations that were on 18.107, but our hub was not and we were still having issues. We upgraded the hub to 18.107 and still same problems. We even rebooted devices with no luck. Am going to downgrade some routers tonight to see if that helps.
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