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About RBederian
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How's the new firmware doing? Has it resolved this issue? I was thinking about upgrading it tomorrow and wanted to see how it has been for you guys so far
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Did 25.12 address the issue?
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Got it. Can you keep me posted when you hear back from Meraki?
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Just wanted to see if you guys have updated the firmware and have addressed this issue?
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We are seeing the same issue with our dells e7470 and e7480
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Curious which access point models are you seeing this issue?
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You would need to reach out to Meraki support
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Has anyone else seeing this issue with 25.10?
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Please keep me posted on how 25.10 goes
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Meraki mentioned this issue might of been addressed with the 25.10. I currently have one access point with this firmware and has not seen this issue. Have anyone of you guys updated to 25.10?
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you would need to reach out to Meraki support to downgrade firmware
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Same here. We will be putting an AP on 25.10 as well and test. Will follow up if we noticed the same issue
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Please keep me posted. Im currently on 24.12 and would to at least update to 25.8
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What was the firmware you guys had before updating? Would like to confirm you guys were not seeing this issue with 25.8? Was you guys bit rate higher than 12?
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We have the minimum bit rate set at 18. We have also seen the issues with Windows 7. Laptops we are using are Dell 7470/7480 as well. It mentions as a bug fix, I would assume this has not been resolved? A corner case would cause AP to stop serving clients. (MR42/52/53/84) I'm also pretty confident MR34 are not seeing this issue. Have one of you guys heard back from Meraki in regards to your case?
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We have MR34 and MR42. We did not see the issue with the MR34. Thanks for confirming you were not able to see this issue on the 25.8 firmware. We might just wait till this issue has been resolved before updating.
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We haven't had any reports yet with the issue rolling back to 24.12. Interesting so rolling to 25.8 you did not see this issue.
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We rolled back to firmware 24.12. Will let you know how it goes this week. Keep me posted if you guys were able to resolve the issue. Thanks!
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I agree. Definitely an windows driver issue with Meraki firmware. The Radius Network SSID you're are seeing the issue do you have 2.4 and 5GHZ enabled or just 5GHz? My case number is 02459891
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What's strange we are having this issue with clients using pre-shared key and not radius. I would assume its related to both authenticate. You mentioned moving AP's to a test network. Can you elaborate what you did here?
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None of my AP's are in repeater mode. Also, 802.11r was disabled on this SSID and I am not mistaken Windows does not use 802.11r when using pre-shared WPA2. It would have to be configured with Radius Auth 802.11x
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We just recently upgraded our Access points to the latest stable firmware. Previously we were on 24.11 and did not have any issues. Issue we are currently seeing is affecting our Windows 7 and 10 clients. All of Mac OS X have not experienced this issue. The client is connected to SSID using pre-shared. After the client roams user loses wireless connection. Laptop is no longer able to connect to the SSID. Also, we have seen a few cases were the laptop is no longer able to see available SSID's. After we restart the laptop the user is able to connect to SSID. Laptop will likely experience the same issue the next day. Have anyone you guys seen this same issue with 25.9 firmware? I would like to troubleshoot this issue before I decide to roll back the firmware.
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Jan 5 2018
9:28 AM
We have seen this issue with couple Android devices. Samsung S7, S8 and Nexus 5
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