Meraki

Orange_Rouge · ‎Apr 17 2019

Let's expand on this just a bit - here is a supplementary question: For the OnSite field engineer option, does the equipment still get shipped to site, or is it that they bring it with them? Particularly for the 4 hour option, interested in understanding how this works.

Orange_Rouge · ‎Mar 24 2019

Hi there. So I'm not clear on the Meraki Now service: Meraki Now 24 x 7 x 4 and Meraki Now 24 x 7 x 2: "Advance Replacement on a Two-Hour Response basis" or "Advance Replacement on a Four-Hour Response basis" What does this actually mean? Cisco/Meraki will respond within 2 / 4 hours, or a part will be shipped within 2 / 4 hours, or a part will arrive (depending on country) within 2 or 4 hours? Appreciate the help.

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Re: Meraki Now 4 Hr and 2 Hr - what does it mean?

Meraki Now 4 Hr and 2 Hr - what does it mean?

Meraki Now 4 Hr and 2 Hr - what does it mean?