The newest is from the new team taking over support. I was working on a migration when a Teams message pops up: - Are you available for a quick call to troubleshoot a VPN? - Sure, go ahead. - I said. I joined the call. The shared screen showed a Cisco router prompt just after logon. Engineer from the new support team took the lead, and asked the question which surprised and terrified me at the same time: - How do I see the configuration on this Cisco router?
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