my organization provides back office support for our clients. Our Client's customers are U.S. agencies (Army, Navy, AF, ). We require to follow the CMMC framework which includes NIST 800-171 and other CyberSecurity standards. We want to utilize Meraki equipment because we currently have a few Meraki networks deployed.  The system fits our requirements and I don't want to look into other alternatives to meet FedRAMP compliance.  Please update us on Meraki's FedRAMP project.      ... View more

We have no MPLS to Broadsoft..    Yes, our endpoints does sit behind NAT..   We are not  experiencing any dropped calls.. It's only happening to video phones.  When video enabled phones create a session,  the phone does not ring till a busy tone ends the session.   Broadsoft's TAC has the capability to change packets from UDP to TCP. They said that's a temporary fix.  The temp fix works and the video phones work.   ... View more

Thanks.. I still need to have a talk with our carrier but that was my next step.  We don't have BLF issues that I know of. The problem is with Phones with integrated video capability, ex. Cisco 8845, Polycom VVX 1500.  When the phones are video enabled, the phone seizes to dial out.     Broadsoft came back with: “The recommended solution is to configure firewalls and/or NAT routers at customer premises to handle fragmented UDP packets correctly. These firewall and NAT routers must be configured to support the maximum UDP payload size of 65507 bytes and to allow at least 45 fragmented packets per packet.”   It's similar to what you were saying, and a quick search popped up with this blog.   I don't really think (my assumption) that our MX64's the issue but I do see the MTU size on our MS switches to be set at 9578 bytes. Don't know if changing the MTU on the switch will help.       ... View more

Hello,   Were you able to resolve this issue with Broadsoft?  I am experiencing the same problem.  Same MX64  with MS switches.  the MTU size on my switches are set to 9578 bytes by default.   Any suggestions would be most appreciated.   Mahalo, Tony  ... View more