UPDATE: I can see the MAC address of the MX now no my Cisco switch. The issue was a stipid one. I have forgotten to add the vlan of the ISP on the Cisco switch. BUT, i still see no internet even when i directly connect a laptop. I did a ping to the gateway from the laptop Reply from xx.xxx.xx.xx: Destination host unreachable. Request timed out. Request timed out. Request timed out. Ping statistics for gateway_IP: Packets: Sent = 4, Received = 1, Lost = 3 (75% loss), A tracerroute Tracing route to xx.xxx.xx.xx over a maximum of 30 hops 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 machine_name [xx.xxx.xx.xx] reports: Destination host unreachable. I see the MAC address all the way to the router
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