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Member since Feb 12, 2025
Jun 25 2025
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May 2 2025
2:52 AM
For info Meraki support has said the Fw isnt forwarding SIP traffic to the internet so I am to update the firmware. I had assumed Meraki auto updated everything, that being one of the benefits but when I went into the firmware update section i could see there's updates to do including the MX
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May 1 2025
1:15 AM
The phone company has said i need to let port 5060 inbound and outbound. Outbound is surely fine as the outbound rule is inbound - outbound any any. But is this how to do a inbound rule for 5060? Sorry I am new to Meraki (I use mainly cisco and sophos) so dont want to accidentally either let everyone in or disrupt the customer.
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May 1 2025
1:03 AM
Yeah. From my OP " One peculiar thing is if I look at the phone in the clients section, under policy it shows 1 rule for the layer 3 which is a wifi rule allowing the wifi to print to the lan printer but its not showing the other rules which is deny wifi from accessing the lan and the other which is outbound allow any. Could that be the cause of this issue? Should that policy section for the client say 3 rules apply?" I did a pcap on the internet interface and then filtered on the ip of the phone and nothing showed.
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Apr 30 2025
3:08 AM
Yeah thanks. Already have done. So hopefully they can spot something.
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Apr 30 2025
2:20 AM
If its any help, I ran pcap again this morning when the customer was trying to call and this line appeared. Ive had a google but it doesnt seem to bring up anything relevant
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Apr 30 2025
1:40 AM
I dont think there is an OK from the pbx (if im reading the pcap correctly). It looks like it tries to register several times and gets nowhere.
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Apr 30 2025
1:39 AM
Hi Philip, Phones look like they are attaching to wifi fine as they are getting a dhcp address in that wifi ssids subnet. The phone company hasnt told me any setup is needed on the firewall side other than the whitelisting of ips and urls. On other cloud voip phones on other firewalls all ive needed to do is make sure the phone subnet has unrestricted internet out and thats it they all work fine. I had hoped this one would be the same but its my first time dealing with cloud voip and meraki so im a bit stumped as to what im looking for / at tbh. I did a pcap on the phone and I dont think there is two way traffic. It looks to me like its trying to register and getting nowhere but im not seeing the NTP mentioned like before I added the whitelisting stuff so that seems to be a step forward.
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Apr 29 2025
9:20 AM
Thanks. That doesnt seem to quite be the same issue.
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Apr 29 2025
9:20 AM
I cant see anything that suggests that to be honest.
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Apr 29 2025
3:37 AM
We have had a customer have new Wifi Poly phones installed and the company installing the phones asked us to whitelist a load of IP ranges and urls inbound and outbound. I was told the phones werent working inbound or outbound and they weren't registering with the cloud service. I could see the phones had got DHCP ok. On packet capture I could see the phones were having an issue with NTP and registering so in the security section I allowed those IPs in the trusted IPs section of threat protection and allowed the URLs in the AMP section of threat protection. I did a packet capture again on the phone and the ntp and registering issue had gone so I assumed the phones would work now. But Ive been told they still dont work. What am I missing? One peculiar thing is if I look at the phone in the clients section, under policy it shows 1 rule for the layer 3 which is a wifi rule allowing the wifi to print to the lan printer but its not showing the other rules which is deny wifi from accessing the lan and the other which is outbound allow any. Could that be the cause of this issue? Should that policy section for the client say 3 rules apply?
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Feb 12 2025
6:15 AM
Thanks very much I hadn't heard of that. I will read into it. Cheers
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Feb 12 2025
4:03 AM
Hi, I just want to double check for any gotcha's when moving networks and their devices to a new organisation. The setup is as follows: Source organisation has - 18 networks with 93 devices in total (mx and mr) and 7 current licences. New organisation will be 2 of those networks with 14 devices in total (mx and mr) I have rw access to both organisations but am concerned about moving the licences and how i work out which of the 7 current licences I choose to move some devices from. Does it matter ? and also if the oldest licence was 3 years from oct 2022 am I 100% safe that the current organisation wont lose any connectivity when taking licences ? Also do I need to move network devices in a certain order IE MX first then MRs or vice versa? Ive read on the meraki site it saying the dashboard config doesnt copy over and to preconfig the new network to match the current network. Can i double check that means none of the network configuration would copy over so a move of devices would literally just move the device to show in a new organisation and not copy any configs at all and once moved the devices will just download whatever config is setup on the new network dashboard so if the new dashboard is unconfigured then the devices will pretty much wipe? Thanks
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| Subject | Views | Posted |
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| 2193 | May 2 2025 2:52 AM |
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