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About NR
NR
Comes here often
Member since Sep 24, 2018
Oct 23 2018
Community Record
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Oct 8 2018
1:01 PM
Thanks for updating - I shall re-check my settings also when I get am back from travels
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Oct 5 2018
1:14 AM
Yes , I'm not impressed with their lack of commitment - but maybe this is also why the new MX's have the sim built in.
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Oct 1 2018
2:37 AM
Status from Meraki : it would appear that this is an incompatibility between the mobile network dongle and the MX rather than a configuration issue.The bug has been assigned a moderate priority but does not currently have an engineer assigned due to other issues taking precedence, we don't have a timeframe available just yet for the fix. Given that I bought this dongle because it was on the Meraki compatibility list I am seriously unimpressed with their lack of commitment to their users.
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Sep 28 2018
3:50 AM
Even had EE send me a new SIM but its still sitting in a "connecting" state. Guess that I will have to wait on the bug fix …….
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Sep 24 2018
7:08 AM
Thanks - have tried rebooting it with & without dongle , will give it another go though since it worked for you 🙂
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Sep 24 2018
6:52 AM
Thanks for the reply - EE sim from EE and dongle from Amazon also. The one difference I have is that I have to manually enter the APN to bring up the data connection on my PC so its probably this which is causing the issue with the MX. However the support guys said that they could set it on the backend which they supposedly did , but still no luck. Now they are saying its a bug which the developers are looking into. Might try getting EE to send me a new sim or ask if they can set it to push APN settings.
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Sep 24 2018
3:43 AM
Anybody got a functional MX64 LTE connection using EE in the UK ? I purchased the Huawei E3372-153 dongle because it was listed as MX64 compatible on the Meraki site. However there is no ability to set the APN settings from within the MX64 and it wont connect to EE data. When I insert the dongle in my laptop it needs me to add the APN "everywhere" before the data connection is established. So after opening a case with Meraki I was told that only the Meraki support guys can add the APN config I need to establish the data connection (thats not a great design) . So apparently they made the change but I still cant get a connection - its constantly stuck in "connecting" state.
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