We have a client that has dismissed their IT guy for disciplinary reasons, but before he left he deleted all but 1 admin account and then created a new one that has a generic email address.   This has effectively locked them out of the Portal as we cannot do a password reset due to the fact the email address is not one of the clients, so far we have tried several ways to reset but cant.   When we approached Meraki support all they could tell us is to do a password reset, but as stated we dont have access to the only administrator email configured.   What can we do to fix this without having to completely renew the licence and configure under another portal account? ... View more