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About simpson
simpson
Here to help
Member since Oct 13, 2024
Nov 7 2024
Community Record
6
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4
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Oct 15 2024
1:09 AM
Hi PhilipDAth, Thank you for your advise, Let me check and get back you ASAP
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Oct 14 2024
7:27 PM
Hi all, I'm using Meraki MX95 for 2 boxes, It work ok for 3 years with no problems, but during last week all of my client cannot connect VPN to office. root cause came from DDNS dynamic-m.com point hostname to IP Address of my Spare Box. Now they already switch back to Primary box after pass almost 3 days. I need to report this incident to management and prevention for next time. May I have some advise from below question. 1. How come they suddenly change IP to Spare Box ? <-- I'm check in my UPS and LOG, they is no power outage during this 3 month. Just update firmware before problems for 1 week. 2. Can we check date/time they change on dynamic-m.com ? when they change IP and when they switch back ? can we query log from our client side ? 3. In Meraki, Do they have any tools to check this change ? I'm try to change in Monitor for (Alert + Change LOG) no information can be help. Please kindly advise. Thank in advance.
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Client VPN
Oct 13 2024
12:52 PM
4 Kudos
good news, I'm try to check again. With out any change. they point to correct IP. I have problems almost 3 days. Anyways, if it happened again will be following your advice. Thank a lot for your times.
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Oct 13 2024
12:37 PM
OK, Let me try again as below step. 1. Swap to Spare Box then wait for 10 min. 2. Swap back to Primary box, wait for 10 min. 3. remote reboot , wait for 10 min and will be check again.
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Oct 13 2024
12:27 PM
Thank you for your advise, But, I'm try to reboot via web portal + try to remove AC cable for 1st box then 2nd box. IP still point to second Box. can we request DDNS point to first box ?
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Oct 13 2024
12:20 PM
Hi all, I have some problems, our user connect VPN to office work ok for 2-3 years, but during this 2-3 days, all of user cannot connect to our Meraki. As check seems like resolved hostname to IP is point to Spare Box e.g. 10.20.30.2 instate of 10.20.30.1 <-- primary box. I'm try to swap box from Primary box to Spare box and VPN is work ok. but they impact with some NAT and Firewall policy. Anyone know how to change dynamic dns resolved name that point back to Primary box ?
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Client VPN
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