Hi @Gary_Geihsler1 , seen on both even if I am using Traffic steering for the IPs seen in the pcap during a WhatsApp call ... View more

Hi @GreenMan , yes I have done only traffic steering for Secure Connect Client VPN at the moment because the customer is OOO till the end of August (the problem is the same when the customer is in the office because the site is attached to Secure Connect). Yes I am constantly seeing traffic logs about FW in Umbrella for the IPs that I have added to traffic steering and the traffic is seen on VPN interface. I had a call with the Support but unable to explain why the traffic is present in the logs and they will update when they will investigate further. One question about traffic steering, I have added a lot of subnet /24 associated with public IPs from both WhatApp and Facebook, is it correct? Attached you will find the configuration. ... View more

Hi @KH , thanks for the reply, yes I have added both the IPs for VPN and non-VPN seen during pcap but it doesn't work. I have already contacted the support with a ticket but I posted here to know if someone has faced the same issue and was able to find a solution. I would like to ask a question, I have done traffic steering for the IPs associated with WhatsApp, is it normal that I see logs for Firewall in Umbrella dashboard even if I am using traffic steering for those IPs? Thanks ... View more