Hello, I open this topics because I have no answer from our Cisco distributor. I ordered 5 MR36-HW the 4th of July. The 9th of July my client asked to change the order for 4 MR36-HW. I asked to the distributor and he said he can change the order... but we received 5 MR36-HW and now they don't answer to my emails. What is the process to return a device? We didn't open the box. Thank you, Best Regards,
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