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About merakiuser3

Re: Catalyst switches offline

by in Cloud Monitoring & Management
Wednesday
2 Kudos
Wednesday
2 Kudos
Thanks for the suggestions. Yes, tried registering and de-registering them. Confirmed firewall is not blocking traffic, plus one switch was being monitored fine for almost a week.    Already opened a ticket with Meraki support but they've been silent for a few days which is why I'm checking with the community to see if anyone has experienced this issue ... View more

Catalyst switches offline

by in Cloud Monitoring & Management
Wednesday
Wednesday
I have a number of Cisco 9300 Catalyst switches that I've been trying to onboard for monitoring but cannot get them to appear as "online" on the dashboard. All of the pre-onboarding steps have been followed, and connectivity to Meraki is open.    * one C9300-24P running 17.03.04 - onboarded and came up on the dashboard. Using the upgrade firmware tool, I upgraded the firmware to 17.09.04a. The switch stayed online for a few days and then went offline on the dashboard.   * Three different C9300-48UXM running 17.03.04 - onboarded to the dashboard but remain offline on the dashboard.      Has anyone experienced this and found a workaround? ... View more
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