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About NetsRon
NetsRon
Here to help
Member since Aug 15, 2018
Aug 18 2018
Community Record
5
Posts
0
Kudos
1
Solution
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Aug 18 2018
7:53 AM
My problem is solved. My Apple MDM certificate had expired. Renewed it and everything is working. Thank you you all for your support.
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Aug 16 2018
7:55 AM
@BlakeRichardson I have also been able to send messages to the device from the dashboard. I noticed that the public IP address is incorrect and the the local IP address is correct.
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Aug 16 2018
6:23 AM
@BlakeRichardson I am adding the devices using the Meraki MDM app on the iPad, as I have always done. These devices were already on the Meraki Dashboard. When I get a new user I reset the device back to factory and remove the device from the dashboard. I then install the Meraki MDM app on the device and register it to the dashboard. I am not using Apple DEP. thank you for your inquiry.
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Aug 15 2018
2:34 PM
Yes, I brought the devices home to try on another network and I had the same result. Completely wiped devices and removed from dashboard.
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Aug 15 2018
1:51 PM
Device iPad 2, IOS: 9.3.5 (Last update available) Meraki MDM app loads and I am able to register device. In dashboard activity log token update is success all others are pending. Location service works. The iPad has been wiped many times and the device removed from device manager. I have also tried a second device with the same results. Client synchronization is not yet complete Message still remains on device detail display. Any ideas how I can rectify? thank you.
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 7963 | Aug 18 2018 7:53 AM |
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