I'm not certain, but I feel like Meraki must have changed something in the last few weeks because my Android devices have started working more smoothly as of late. ... View more

Likewise...I've been struggling with a Galaxy S8 all day to get the AFW account installed.  Systems Manager is enrolled, but I keep seeing the yellow triangle with exclamation point for "Install AFW account."  I tap it to resolve, and it says that the request was successfully enqueued, but nothing seems to happen. I get a Google Play Services notification that account action is required for Android Enterprise, but I can't do anything when I tap on that notification.   Anybody have any ideas on how to get this thing working properly?   For now, since I need to get the device back to its owner, I added a separate Google Play account in order to install the Samsung Smart Switch app and transfer everything from the old phone to this new one, but I would like for the device to be working properly should I need to push apps to it in the future.   Sure seems that iOS plays much more nicely with Meraki than Android. ... View more

I submitted a case to Meraki support for this issue, and here's what they said:   Greetings, Thank you for contacting Cisco Meraki Support! The article - https://documentation.meraki.com/MC/MC_Network_Administrator_Guides/Directory_Management/Importing_Contacts_from_a_CSV_File provides steps to be followed for Meraki MC product and not MDM. Unfortunately, Meraki MDM doesn't have a feature available for pushing out the contacts to devices.  Although this feature is not available, we take our customer feedback seriously. We encourage you to use the Meraki dashboard to "make a wish" and submit a feature request. You can submit a feature request at the bottom of any dashboard page. Any wish that is made sends an email to our Product Managers and Development Teams. These wishes are taken into consideration and are used to help shape our product roadmaps. The most wished-for items are incorporated into product development.   I went ahead and submitted a "wish" to have the ability to push contacts to a device within MDM. ... View more

I am brand new to Meraki, and I am hung up in the same spot.  I cannot find a Phones > Configure > Directory page ... View more