Thanks for that. It's now been 2 weeks and a couple of support cases. The first case started of by saying that despite having a Hauwei 392 (as in the supported modems documentation) , it was the wrong sort of 392. Hmmm, OK; if it's that specific then perhaps the documentation could mention that.... Anyway, I then purchased a Hauwei E3276s-150, the exact model listed in the documentation, just so there could be no doubt. This didn't connect either despite the APN being configured on the Z1, SIM PIN being confirmed as disabled, device re-booted.... The support guy then stopped replying to my emails, so I gave up and opened another ticket. We then upgraded to the latest beta firmware, confirmed the PIN was off, connected via another router (TP-Link) to prove functionality of the dongle. Finally, after another 5 days, I've been told that this model dongle, despite being the exact model in the documentation, has a different chip in it, so is not supported, and is a "problem on Linux based machines" The advice is to "try another instance supported dongle or try the another of the same model" Am I just having a bad run here and getting another "supported" dongle will be third time lucky? (I'm a little bit hesitant to carry on buying dongles just in case one of them works.....) Do people have a dongle model that definitely works? Indeed, does anyone have a tested model that they know definitely works, sitting in a desk drawer that they would be willing to part with? Al.
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