We will. Thank you. We had tried other devices such as a laptop and it didn't have issues locating the internet. But the port speed limit remained. We will work through your suggestion and call support if needed. ... View more

Good afternoon Alemabrahao, we've certified the connectivity, end-end, and it checks out. This customer has 2 smartboards, one works fine in another office on a different port. The other is on the end of this key port and it refuses to connect to the wireline provided internet. The port light and limited throughput unique to its port tells me the issue resides with the switch. What might I try next? ... View more