meraki AP not working when it falls to repeater mode

Richcarr
Comes here often

meraki AP not working when it falls to repeater mode

Sorry for the long post....I have seen this a lot lately.  We have Meraki deployed at 52 campuses with various models at different campuses.  For some reason, when an AP MR46(which is the current model I am troubleshooting) looses the connection to the network (port issue on the switch) and the AP drops into "repeater mode"  It will allow clients to connect, but they can not get out... to any website.  I thought repeater mode was supposed to allow the clients to connect through other access points that the access point connects to due to hardline network failler.  Am I missing something, or is there a setting we have missed that allows "repeater" mode access to the clients... we have access points in every classroom, and it seems when a access point goes into repeater mode, it seems to be a magnet for all the classes around it, causing no one to be able to get to the internet, even though there is a working access point in the classroom they are in.....

4 Replies 4
alemabrahao
Kind of a big deal
Kind of a big deal

A very simple question: are customers at least receiving IP addresses?

Have you opened a support case yet?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Also;

  • What does the Meraki Dashboard say about the client?
  • What does Wireless Health say?
  • Do DNS queries work.
  • Can you ping the default gateway?
  • Can you ping something on the Internet like 8.8.8.8?
  • Can you ping something like google.com?
alemabrahao
Kind of a big deal
Kind of a big deal

If the repeater AP cannot find a nearby gateway with a valid route to the internet, it will still broadcast SSIDs but won’t pass traffic.

 

Gateway AP Switches to Repeater Mode - Cisco Meraki Documentation

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

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