ap.meraki.com not working

Adrian4
Head in the Cloud

ap.meraki.com not working

At some point ap.meraki.com stopped working for me 😞 It used to be that I always got the below page, but I would click "here" and it would load the wifi status page successfully.

 

Adrian4_0-1729151936235.png



however now when i click "here" i get "cant reach this page - 10.128.128.126 took too long to respond".
I dont know what that IP address is, doesnt seem to match any VLAN i know of.

I read another thread that said try my.meraki.com but that just takes to to the dashboard.
Also - "It usually means the DNS query did not flow through the Meraki device."  but that cant be the case here as my only possible route is through our meraki infrastructure.

any ideas? 

thanks 😄

5 Replies 5
Marcel_Smal
Here to help

Hey there,

 

Not sure if this is the same thing. But did you look under Network Wide -> Configure -> General to see if this is possible that it is switched off or on like in the below screenshots?

 

Marcel_Smal_1-1729171061792.png

 

 

Marcel_Smal_0-1729171032069.png

 

Adrian4
Head in the Cloud

aah thank you ! this was indeed disabled 😄

now to find the culprit that disabled it lol

Marcel_Smal
Here to help

I can help with that too but I am not a snitch hahaha

 

Can you please let rate my answer as the solution too.

FeliA
Meraki Employee
Meraki Employee

Ah, always that local status page disablement that will do it each time. 🙂 

Glad @Marcel_Smal suggested looking here!

@Adrian4, can always check the Organization > Monitor > Change Log page and filter for "Local device status page disabled" to find the culprit 😉

FeliA_0-1729266008653.png

 

 

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PhilipDAth
Kind of a big deal
Kind of a big deal

I can confirm ap.meraki.com is still working for me.

 

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