WPA-2 Enterprise deauthentication/disassociation problem MR42

[Murat]

Hi all

we are using MR42 AP which is version 27.4  and used WPA-2 Enterprise 802.1x auth with ISE. 

recently, all user having deauthentication and disassociation problem every time

we tought this problem might be caused by session-timeout and We sent the session-timeout  attribute via ISE to MR but not resolved . 

for some users meraki event type and log details below 

do you have any suggestion related this issue?

Thanks 

[DarrenOC]

Hi @Murat , the unknown reason indicates that this hasn’t been triggered by the AP and there are therefore other elements interfering with the re-association.

Have you gathered any packet captures?

[PhilipDAth]

Is their another brand of WiFi kit also in the environment using the same ssid.  It may be sending de-auth packets.