Our guest networks have been setup with a Pre-Shared Key for association to satisfy a recent penetration test. We previously had an Open association with the user required to create a Meraki account which automatically authorised them onto the network - the reason for this is because we have a requirement to capture the users details that is associating with our network and this was the simplest way of doing so. Details such as Name and email address or phone number.
We now have a bit of a tricky situation as our guest users must obtain the Pre-Shared Key and then they have to register by creating a Meraki account via the splash page and they need to remember those details each time they want access and might be a little too much for them to take the effort to start using the service. The splash page settings are set to every week now which should improve customer experience by being a once a week session association.
We would like to know if there is a way of dropping the Meraki Authentication process and instead deploying a splash page which simply asks the users to enter a name and email address (and T&Cs would still be present) and have that information recorded on the Dashboard or to some logging device so we have a record. Taking away the need for the guest to remember a password and simply input their details would simplify the process and we would like to know if it is possible or if anyone else had any other suggestions. I know that you can amend existing Meraki splash page templates and there is one for click through but we would like to capture their information and use that process instead of using the Meraki Auth process.
Hope that makes sense!
