Sonos Speakers not working on Meraki MR

EdgeFarming
Here to help

Sonos Speakers not working on Meraki MR

Hi, 

 

We had a simple network using the WiFi from our ISP's modem. Sonos speakers were connected using this SSID and everything was working great. 

 

Sonos speakers have a functionality that sync and plays simultaneously in all the spearkers using multicast.

 

When the network was changed to a Meraki MR APs that functionality was lost. 

 

Does anybody know a fix to this?

 

Thanks

 

 

8 Replies 8
Purroy
Meraki Employee
Meraki Employee

Hello,


Make sure that your SSID is set to bridge mode (External DHCP assigned), it does not have Layer 2 isolation and that the outbound rules are allowing local lan traffic on the Firewall & Traffic shapping menu.

 

Regards!

EdgeFarming
Here to help

Hi Purroy,

 

That's exactly how it's configured. Here the screenshots:

 

EdgeFarming_0-1743177338732.png

EdgeFarming_3-1743177512025.png

 

EdgeFarming_1-1743177416609.pngEdgeFarming_2-1743177429958.png

Best Regards

PhilipDAth
Kind of a big deal
Kind of a big deal

On top of @Purroy 's answer, the next most common issue I encounter is clients having "Deny Local LAN" enabled.  Make sure that is turned off.

https://documentation.meraki.com/MR/Firewall_and_Traffic_Shaping/'Deny_Local_LAN'_settings_in_Cisco_...

 

alemabrahao
Kind of a big deal

Is your SSD's DHCP configuration in Bridge mode or NAT mode?

What about the SSID firewall configuration, is it allowing or denying access to the local LAN?

 

https://documentation.meraki.com/MR/Firewall_and_Traffic_Shaping/'Deny_Local_LAN'_settings_in_Cisco_...

 

Since the client isolation function of NAT mode prevents wireless devices on the SSID from communicating with other wireless devices, NAT mode is not recommended for use with wireless peer-to-peer devices like a wireless printer or Google Chromecast.

 

https://documentation.meraki.com/MR/Client_Addressing_and_Bridging/NAT_Mode_with_Meraki_DHCP

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
EdgeFarming
Here to help

Hi Alemabrahao,

 

Everything is configured that way .Here the screenshots:

 

EdgeFarming_4-1743177574564.png

 

EdgeFarming_5-1743177574846.png

 

 

EdgeFarming_6-1743177573857.png

 

EdgeFarming_7-1743177574568.png

 

Best Regards

alemabrahao
Kind of a big deal

What about Bonjour?

 

https://documentation.meraki.com/MR/Client_Addressing_and_Bridging/Bonjour_Forwarding

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
AlexL1
Meraki Employee
Meraki Employee

Hi  EdgeFarming,

 

Please, find these useful Meraki Community posts:

 

Some additional Sonos posts:

https://en.community.sonos.com/speakers-229128/troubleshooting-sonos-on-wifi-6856334/index4.html

 

If you need any further assistance, please let us know.

If you found this post helpful, please give it kudos.
If my answer solved your problem, click "accept as solution" so that others can benefit from it.
EdgeFarming
Here to help

Hi Alex. 

 

I have tried all this solutions before but it si still not working, we have four speakers but they never get sync, dont know the reason why. I have heard that sonos uses some kind of multicast but I ahve also checked and multicast is allowed. What else could I do?

 

Thanks

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