Meraki RADIUS server having issues?

JarvisMeier
Conversationalist

Meraki RADIUS server having issues?

I've been having tons of issues today with wireless clients authenticating via captive portal and/or Sentry.  Going through the logs authentication seems to be intermittently failing because the APs are unable to contact the Meraki auth server located here fd0a:9b09:1f7:1:235:d83f:4d07:c59a.  Rebooting APs sometimes helps.. sometimes it doesn't.  Is there a status page available that shows whether certain Meraki systems are having issues?

 
2 Replies 2
Make_IT_Simple
Meraki Alumni (Retired)
Meraki Alumni (Retired)

unfortunately, Meraki doesn't have a site that lists outages. Usually, when there is a major outage, someone from Meraki will create a post in the community. OR, you may create a case with support and they can let you know if this is something affecting multiple clients or just your organization. If the issue is only within your organization, it would mean that you would have to work with support to narrow down the issue to understand why the radius requests are failing. 

Make_IT_Simple
Meraki Alumni (Retired)
Meraki Alumni (Retired)

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