Meraki CW9162 CW9163 unexpected reboot

[EricZ]

In the past days ,our APs unexpected reboot (except the AP14 in red frame) , the reason is as below .   I checked the log in switches ,only found port donw up event . These 4 APs are connected to 4 different Cisco 2960X switches. 

AP01 is CW9162 and others are CW9163

[alemabrahao]

I suggest you open a support case.

[PhilipDAth]

It sounds like the firmware crashed.  I would update them to the current stable release.

[Brash]

As said above:

• Ensure the AP's are on the latest stable firmware release
• Ensure that you haven't blown the PoE power budget for the switches (unlikely but worth checking)
• If all AP's encountered the reboot, check to see if a firmware upgrade was automatically scheduled and applied to the network
• Open a support case

[EricZ]

Yes ,I have opend a CASE and  meraki confirmed this was caused by the firmware crash unfortunately they did not addressed the route cause for it therefor there is no solution now . 

I am sad for the ability for the meraki team.