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dsekely_brs · ‎Sep 29 2023

Has anyone had issues with clients not connecting to MR66's? I have a couple that the AP is on the network, broadcasting a signal on both bands but no clients will connect. If I reboot the AP the clients connect and the AP will work as expected. This happens randomly and I have not been able to find anything that might cause it and it is causing productivity issues as scanners/mobile printers start to lag and things take longer to process. Users have to walk to a different area for their devices to work normally.

firmware version MR 26.8.3

alemabrahao · ‎Sep 29 2023

What type of authentication are you using? Are 802.11w and 802.11r enabled?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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dsekely_brs · ‎Sep 30 2023

Neither of those are used

Ryan_Miles · ‎Sep 29 2023

You should contact Meraki Support and have them roll you back to 25.13 and monitor if the issue still persists

Ryan / Meraki SE

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MR66 connectivity

MR66 connectivity