License Expiration

Solved
Aknobloch
Conversationalist

License Expiration

Hi, I have this warning in my Dashboard. Will my network stop working on that day(Jan 17) or do I still have 30 days grace periodo after January 17, 2024 to add my license? We have already purchased the license but have not yet received the serial number from Cisco and we are worried.

LICENSE.png

1 Accepted Solution
GreenMan
Meraki Employee
Meraki Employee

You will get the extra 30 days, beyond the 12 remaining

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6 Replies 6
GreenMan
Meraki Employee
Meraki Employee

You will get the extra 30 days, beyond the 12 remaining

Aknobloch
Conversationalist

Thank you @GreenMan 

PhilipDAth
Kind of a big deal
Kind of a big deal

Also you can contact Meraki support and if you supply them your Cisco order number they'll also extend the grace period.

LilyanKulas
Conversationalist

Thanks for the info, I also want to know about it.

PrincessWill
New here

I appreciate you for helping me out as well.

Warren
Getting noticed

beyond the 30, you will be cut off in the middle of the day.  That's what happened because the org was licensed through 2027, but the one device license was purchased but not applied.  Why you can claim a device and not the license bought together is beyond the understanding of the meraki licensing support engineer.

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