Intel AX201 Wireless connection stabilty issue

[AxL1971]

We have MR56 deployed all over the country in the office and all laptops (Lenovo) use the Intel AX201 wireless chipset

We have had multiple complains of calls in Teams dropping constantly

Has anyone else with the Intel AX201 chipset had issues with the AP's

[alemabrahao]

Have you tried updating the wireless adapter drivers?

[WB]

1. Definitely check latest NIC drivers are installed

2. Has anything changed recently.. are the MR56's new? Are the laptops new?

[RaphaelL]

Do you see anything on the dashboard ? What kind of SSID ? 

This looks exactly like the issues that I'm troubleshoot at the moment and driving me crazy... 

Almost considering that the issues are with Teams... 

[AxL1971]

latest drivers installed

Upgraded to latest firmware but issue has been ongoing for a few months

on dashboard cant see any issues with client connection

The SSID is only on the 5GHz

[RaphaelL]

22.180 ? 

Are you using RADIUS for the auth ?

[AxL1971]

yes we use Cisco ISE 2.7 as RADIUS

[RaphaelL]

What driver version for the intel wireless NIC