Access Points

bahcker
New here

Access Points

Hello Team
pls I need your advise. I faced an issue on my AP. 
It seems like they dont' have access to internet while we have access to internet when we are connected on them.
Internet speed : 160mbps.

I'm still connected when I typed this message.

bahcker_0-1731173588944.png

 

2 Replies 2
cmr
Kind of a big deal
Kind of a big deal

Are their management interfaces in a different VLAN to those of the switches?  If so, check that the AP mgmt VLAN has the correct access to the Meraki cloud.

 

Also, if you go to the local status page of an AP, it should give you an idea of why it is offline, from a management perspective.

If my answer solves your problem please click Accept as Solution so others can benefit from it.
GIdenJoe
Kind of a big deal
Kind of a big deal

Make sure the AP's are on a network that can reach meraki cloud on UDP/7351.  And if you are on a newer firmware version also have them allow TCP/443 outbound.  And if you are using a firewall that does SSL decryption, don't let the firewall do that because it messes up the connection.

Get notified when there are additional replies to this discussion.