AP flapping but internet service is working

shassan
New here

AP flapping but internet service is working

Hello, 

We have 2 APs in one site and both connected to the same switch. 

Both APs are currently flapping and disconnecting. 

Internet service appears to be fine. 

Please assist

4 Replies 4
alemabrahao
Kind of a big deal
Kind of a big deal

Any duplicate IPs on the network?

 

I suggest you open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
cmr
Kind of a big deal
Kind of a big deal

@shassan has any change been made, firmware upgrade or cabling etc. since they were fine? 

If my answer solves your problem please click Accept as Solution so others can benefit from it.
Brash
Kind of a big deal
Kind of a big deal

Take a look at port counters and make sure you're not seeing CRC's, drops, errors.

Other than that, I would suggest opening a support case as they can assist you troubleshooting through the stack.

CFStevens
Meraki Employee
Meraki Employee

Hi @shassan

 

All the comments here are great places to start. If nothing is standing out as an obvious problem, then I would advise giving the Meraki Support team a call. That second set of eyeballs can often times lead to a quick resolution.

 

:]

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