AP flapping but internet service is working

shassan
New here

AP flapping but internet service is working

Hello, 

We have 2 APs in one site and both connected to the same switch. 

Both APs are currently flapping and disconnecting. 

Internet service appears to be fine. 

Please assist

4 Replies 4
alemabrahao
Kind of a big deal
Kind of a big deal

Any duplicate IPs on the network?

 

I suggest you open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
cmr
Kind of a big deal
Kind of a big deal

@shassan has any change been made, firmware upgrade or cabling etc. since they were fine? 

Brash
Kind of a big deal
Kind of a big deal

Take a look at port counters and make sure you're not seeing CRC's, drops, errors.

Other than that, I would suggest opening a support case as they can assist you troubleshooting through the stack.

CFStevens
Meraki Employee
Meraki Employee

Hi @shassan

 

All the comments here are great places to start. If nothing is standing out as an obvious problem, then I would advise giving the Meraki Support team a call. That second set of eyeballs can often times lead to a quick resolution.

 

:]

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