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MG Cellular Gateway Supported LTE Networks

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Conversationalist

MG Cellular Gateway Supported LTE Networks

With the release of MG, which carriers will be supported via micro SIM? I'm not seeing info about this in the documentation.

21 REPLIES 21
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A model citizen

Re: MG Cellular Gateway Supported LTE Networks

As far as I'm aware Verizon will still be supported...

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
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A model citizen

Re: MG Cellular Gateway Supported LTE Networks

From what I understand it should be the same as the MX67 and MX68 which can be found here https://documentation.meraki.com/MX/MX_Overviews_and_Specifications/MX67_and_MX68_Overview_and_Speci... 

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
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Conversationalist

Re: MG Cellular Gateway Supported LTE Networks

Perfect, thank you!

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Kind of a big deal

Re: MG Cellular Gateway Supported LTE Networks

It is the same modem that's in the MX67/68's, so @Network-dad 's statement is most likely correct. 

Getting noticed

Re: MG Cellular Gateway Supported LTE Networks

Per my sales rep:

"Certified with AT&T, but you can also get Verizon to work."

 

This is in the US.

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A model citizen

Re: MG Cellular Gateway Supported LTE Networks

@E2Emmett  Where are you located in the world? that may be a big factor too... the documentation I linked to earlier has all the carriers listed for the US and Worldwide. Again It is the same modem that's in the MX67/68's so you should be good.

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
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Meraki Employee

Re: MG Cellular Gateway Supported LTE Networks

Just to clarify,

 

MG21/E will NOT be VZW certified at launch. It will be AT&T certified.

 

We are working with the VZW team to get certification as quickly as possible

 

Ayham

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Here to help

Re: MG Cellular Gateway Supported LTE Networks

Just tried to add the MG21/E to our Verizon plan and was told it is not compatible with the Verizon device database. Any update on this certification status?

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New here

Re: MG Cellular Gateway Supported LTE Networks

Any update here, this is kind of a big issue not to have it clearly documented.

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Here to help

Re: MG Cellular Gateway Supported LTE Networks

Any update on your certification with Verizon LTE network?

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Meraki Employee

Re: MG Cellular Gateway Supported LTE Networks

MX67C/68CW are now VZW certified. We are in process to certify MG on VZW. Stay tuned

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Comes here often

Re: MG Cellular Gateway Supported LTE Networks

I've had an MG21E up and running on Verizon for the past 24 hours. Seems to be working just fine!

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Here to help

Re: MG Cellular Gateway Supported LTE Networks

By what dark powers have you accomplished this feat? I just tried adding the IMEI of the MG21E and still get the invalid device error:Invalid Device errorInvalid Device error

 

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Comes here often

Re: MG Cellular Gateway Supported LTE Networks

Perhaps call Verizon support and talk to a rep so they can do it manually? I took an active sim card out of a different device that I had been using and it started working as soon as I popped it in the MG. I too tried to add the device IMEI on the website first, but to no avail. Then I realized the device was already working without me doing anything other than insert the card and power it up.

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Here to help

Re: MG Cellular Gateway Supported LTE Networks

Yeah, I figured that's how you must be getting service with the old SIM switcheroo. I called into Verizon as well, and the rep was unable to help me because it's officially not an eligible device on their network until certification. I've asked our Meraki sales rep about getting us a loaner MX67C until the MG is usable. Very disappointing.

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Comes here often

Re: MG Cellular Gateway Supported LTE Networks

Sorry to hear that. Didn't realize I had fooled the system, was just eager to test it out without waiting for a new SIM to arrive. Should I expect my device to stop working soon? If no, maybe you should invest in a portable hotspot and tear the SIM out of it after a day or so. 

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A model citizen

Re: MG Cellular Gateway Supported LTE Networks

Has there been any updates on certification?  I am specifically looking for T-Mobile.

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Kind of a big deal

Re: MG Cellular Gateway Supported LTE Networks

Any update on the Verizon certification process?

Nolan Herring | nolanwifi.com
TwitterLinkedIn
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Here to help

Re: MG Cellular Gateway Supported LTE Networks

FWIW, I do have the MG21/E up and running with a static IP on our Verizon business plan. The MG21/E still isn't officially certified on the Verizon network, but you can override the APN setting on the SIM, using the local MG configuration pages to get the MG to connect to their gateway. Lots of troubleshooting with VZW, but I was able to get to the right resources eventually. APN override not needed for dynamic IP, but you may need to call support with the device specific info to get on the network if the web site still isn't letting you self-register. 

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New here

Re: MG Cellular Gateway Supported LTE Networks

Where are you located.  I attempted to get my device on Verizon and it said the device was lost or stolen or invalid.  

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New here

Re: MG Cellular Gateway Supported LTE Networks

I spoke with an AT & T rep and they said my device was not compatible and offered me two other solutions.  Is there a special work around for them like bibibri users suggest for Verizon?  Anybody know?

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