unblock a user

jb
New here

unblock a user

Good morning, I need to unblock a user who has been blocked for more than 30 days and does not appear on the list. I have tried to add it manually but it does not work. It says page not available. Thank you
 
3 Replies 3
HodyCrouch
Building a reputation

Try this:

 

Go to Network Wide > Clients

 

Open the drop-down next to the "Clients" title.  It should say 'All' by default.  Change the value to 'all clients with a policy'

 

Locate your client on the list and change the group policy.

the user appears but he gets connected offline, and the user leaves page not available when entering the internet

HodyCrouch
Building a reputation

Could you try to be more clear about what you're trying to do, the exact steps you're taking, and the exact results you see?

 

You can also contact Meraki support directly for assistance.

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