I've got a couple of these lights on my network:https://www.elgato.com/en/key-light-air
They are controlled by software on the computer; there is no way to interact with the lights directly.
Once the lights are added to the network, they almost completely disappear - the software sees them, and can control them, less than 5% of the time (in my experience).
the lights are shown on the dashboard, and there is good signal to both.
But since the Elgato Control Center software cannot interact with the lights, I can't turn them on or off, short of unplugging them.
Elgato's support has been terrible. They blame the computer (but the software doesn't find the lights on the phone, the tablet, or any other computing device. They blame the network, which I can understand, but my network consists of one vlan and a couple of SSID's, all of which are able to communicate with each other. The computer, phone, tablet, and lights are all on the same SSID.
Now elgato support is asking if multicast is enabled over wifi. It looks to me to be enabled by default (https://documentation.meraki.com/MR/Other_Topics/Multicast-Unicast_Conversion), but what do I know?
Has anyone experienced this? Anyone know of a way out of this mess?