issue enrolling new devices into Systems Manager

Socom
Conversationalist

issue enrolling new devices into Systems Manager

Hi

 

Just wondering if anyone else has come across this before. The problem was first spotted on 24th Nov.

I have an issue that is preventing new / rebuilt devices from being enrolled into Systems Manager. We use on-prem AD as authentication. After connecting the SSID users are presented with SM Splash screen but authentication fails, no errors in Meraki or in AD. We have switched to simple AD authentication and this works fine. We also tried Meraki Cloud Authentication and this also fails to authenticate (slight different message).

The issue doesn't stop existing SM enrolled devices from working.

 

Cheers

Gus

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