We cannot access sites with new equipment

SOLVED
meraclimes
Conversationalist

We cannot access sites with new equipment

Good afternoon, I'm a junior administrator, my manager went on vacation and yesterday they came to us to install new Wi-Fi routers from your company.
We have some division into zones, where the local network is available, and only the Internet should work in the reception for clients. The main administrator said that he set up a restriction for the local network in the reception area, but as a result, more and more people complain to me that they cannot access the sites. I did not see any restrictions in the settings, I collected a list of that sites:

 

https://rateyourmusic.com

https://www.zillow.com/

https://ijetbrains.com

https://1x-rate.com/

https://autodesk.com/

 

Where can I find a list of prohibited resources in router admin panel?
Perhaps you have an idea what it might be?

1 ACCEPTED SOLUTION
NGleich
Here to help

Hi,

 

Do you have Meraki Secruity Appliances in your network as well ?

If so have you tried to go to the Security & SD WAN Tab in your Dashboard and see if there are any Content Filters under the catagory "Content Filtering" ?

 

The websites you named fall under the following categories and may be blocked.

 

https://rateyourmusic.com - Entertainment & Arts

https://www.zillow.com/ - Real Estate

https://ijetbrains.com - Computer & Internet Info

https://1x-rate.com/ - Gambling

https://autodesk.com/ - Business & Economy, Computer & Internet Info

 

Apart from that it may be that Advertising is prohibited as part of an Layer 7 Firewall Rule.

When users search in Google they get advertised links which are then blocked.

 

Both are just some ideas.

I hope it helps 🙂

 

Kind Regards

Niklas

View solution in original post

4 REPLIES 4
SoCalRacer
Kind of a big deal

Do you have access to the dashboard?

 

Are these wireless routers MR devices?

NGleich
Here to help

Hi,

 

Do you have Meraki Secruity Appliances in your network as well ?

If so have you tried to go to the Security & SD WAN Tab in your Dashboard and see if there are any Content Filters under the catagory "Content Filtering" ?

 

The websites you named fall under the following categories and may be blocked.

 

https://rateyourmusic.com - Entertainment & Arts

https://www.zillow.com/ - Real Estate

https://ijetbrains.com - Computer & Internet Info

https://1x-rate.com/ - Gambling

https://autodesk.com/ - Business & Economy, Computer & Internet Info

 

Apart from that it may be that Advertising is prohibited as part of an Layer 7 Firewall Rule.

When users search in Google they get advertised links which are then blocked.

 

Both are just some ideas.

I hope it helps 🙂

 

Kind Regards

Niklas

Thanks for the quick response, I tried the Security & SD WAN Tab yesterday, with no results. But today I went to Layer 7 Firewall Rule and deleted all the rules - and it helped. Thank you very much!

PhilipDAth
Kind of a big deal

Ignore this thread.  I'm pretty sure they are link farming.

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