Kindly assist how to resolve a user who is unable to connect to a specific access point but able to connect to others after relocating to another access point in the same location. Below is the failure reason on the logs:
reason='eapol_timeout' radio='1' vap='2' channel='48' rssi='33'
Are you using WPA2-Enterprise mode? Can the AP talk to your RADIUS server? Is the AP authorised in the RADIUS server?
I am using WPA2 encryption. Yes the AP can talk to the radius server since other users are able to authenticate to the radius server on that AP. Only a single user in unable to connect.
The 802.11w is enabled:
I have just enabled right now. It was disabled.
Is the 802.11w enabled? Can you share the SSID configuration?
The 802.11w is disabled as shown below:
Can you share all configurations on SSID?
If its just 1 client then i would start checking if the client device wifi driver is on the latest version
I tried to uninstall & reinstall latest wifi driver adapters but it didn't resolve.