Hey there, I'm having a really strange issue with my RADIUS server in my enterprise. 2 Days ago, my laptop stopped responding to our office wireless, then another engineer in the IT dept had the same issue. Just had someone from sales express the same issue.
Checking in the Meraki logs, I get the issue posted below.
It looks like it's not being able to respond to requests. We thought it might be a wireless driver issue, and had updated both of them, with no luck. Any ideas?
Out of curiosity what OS are the (two?) affected devices running, if Windows what release specifically as well e.g. W11 22H2. Any patching performed on the RADIUS server host?
Seems odd that it would just happen out of the blue if all those clients were previously working!
Also, you can test It putting your machine at the same network that your APs are, and test it with NTradping.
first off that's an incredibly helpful tool. Secondly, I had gotten no response from the server. Which to me is insane, as the Screenbeams have to reach out to it to actually come back online.
Would first check the radius log if it gets the request and send back a response. You could additional run a packet capture on the radius server.
From the meraki dashboard you can also take packet captures on the AP. To see if it receives the response from the radius server https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Packet_Capture_Overvi...
Thank you so much for that suggestion, I ran a packet capture, and had unplugged a Screenbeam in the office, which I know would reach out to the RADIUS server once it starts up, and it had been working before the issue started. I've got my packet capture set for wireless, and all access points. However, my Wireshark outputs are blank when I filter for RADIUS, and I ensured that I had the secret key in the settings. Is there something I'm goofing up on my end?